News

Introducing our new customer portal

Posted: Friday, September 22, 2017

Author: Hannah Collier

Utilize’s new portal offers easy online ticket management and instant service information for our clients.

Your secure login will allow you to create new support tickets and check the progress of outstanding jobs.

Updates on major outages will also provide minute-by-minute feedback on issues affecting multiple clients.

Key benefits of our customer portal

  • Keep informed about upcoming installations and projects.
  • Easily log, view and update your support tickets at any time.
  • Start a remote session from the dashboard with a code from your engineer.
  • View up-to-date reports of any major outages that are impacting multiple clients.

Please note: you will receive an email with your credentials automatically when you next place a service call.

Our web site uses cookies, including Google Analytics cookies, to better understand how you use our site. Read our Cookie Policy for more information including Google Options. By using our web site you accept our use of cookies as detailed in our Cookie Policy.